Job Description

Vice President - National Casualty Broker

Position Overview

Join a dynamic team as a Vice President specializing in National Casualty brokerage services. This strategic role combines high-level client relationship management with mentorship opportunities, working alongside Global Client Executives to deliver exceptional risk management solutions. We offer a flexible hybrid work environment requiring three days per week in the office.

Key Responsibilities

Client Relationship Management

• Lead comprehensive client relationship strategies focused on retention and service excellence
• Partner with Global Client Executives and casualty account teams to deliver superior client experiences
• Maintain and expand relationships with key insurance market underwriters
• Keep clients informed of marketplace trends, innovations, and opportunities

Technical Excellence

• Create and present renewal specifications to insurance markets
• Negotiate optimal policy terms, conditions, and premium structures
• Analyze and present marketing results to clients with strategic recommendations
• Review and ensure accuracy of quotes, binders, policies, and endorsements
• Coordinate complex international placements through global broker networks

Business Development & Growth

• Support new business development initiatives and prospect opportunities
• Prepare compelling capabilities presentations and comprehensive RFP responses
• Deliver impactful oral presentations to prospective clients
• Contribute to the strategic growth of the National Risk Management Casualty Practice

Operations & Service Delivery

• Oversee certificate of insurance and identification card production
• Manage invoice processing and ensure timely payment coordination
• Review client contracts to identify coverage gaps and optimization opportunities
• Deploy Risk Consulting Services including Claims, Loss Control, and Analytics
• Coordinate production of renewal strategies, presentations, and stewardship reports

Leadership & Development

• Mentor and develop junior casualty professionals
• Collaborate across multiple office locations and diverse teams
• Lead special projects and respond to unique client requests

Required Qualifications

Education & Experience

• Bachelor's degree required
• Minimum 10 years of client service experience in the insurance industry
• Valid Property & Casualty Broker's License(s)

Technical Skills

• Comprehensive expertise in casualty and international insurance coverages
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong quantitative and analytical capabilities
• Experience with captive insurance arrangements preferred

Core Competencies

• Exceptional organizational skills with meticulous attention to detail
• Superior written, verbal, and interpersonal communication abilities
• Strong negotiation and presentation skills
• Proven problem-solving capabilities with urgency-driven approach
• Ability to translate complex insurance concepts into clear client communications
• Results-oriented mindset with strong client service focus

Work Style Requirements

• Ability to work independently while meeting consistent deadlines
• Experience managing multiple projects simultaneously
• Collaborative team-oriented approach
• Willingness to travel up to 20% as needed
• Comfort prioritizing tasks and communicating across geographically dispersed teams

Culture & Values: We champion diversity in all its forms—thought, background, race, religion, gender, skills, and experience. Our commitment to fostering an inclusive work environment where every colleague feels welcomed, valued, respected, and heard drives innovation and empowers our teams to deliver exceptional client outcomes.

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