Job Description

Position Summary:

The Vice President of Audiology serves as the enterprise leader responsible for the strategic, operational, and financial performance of Elevate ENT Partners’ audiology service line. This executive oversees multi-site clinical operations, drives transformation initiatives, and ensures consistent delivery of high-quality, patient-centered care.

The VP partners closely with physician leadership, operations, and support functions to scale growth, optimize performance, and position Elevate as the national leader in integrated ENT and audiology services.

Position Responsibilities:

Strategic Leadership:

• Define and execute the enterprise vision and long-term strategy for audiology across all markets.
• Develop and implement scalable programs that strengthen Elevate’s integrated clinical platform and drive ancillary revenue growth.
• Identify market trends, emerging technologies, and best practices to maintain Elevate’s competitive advantage.

Operational Management:

• Lead the operational standardization of audiology processes across all care centers, ensuring consistent patient experience and operational efficiency.
• Oversee implementation of best practices in scheduling, diagnostics, hearing aid fitting, and patient follow-up workflows.
• Partner with IT, Operations, and Clinical teams to optimize EHR workflows, data capture, and analytics.

Transformation & Innovation:

• Lead modernization initiatives in tele-audiology, AI-enabled diagnostics, and remote fitting technology.
• Build and deploy scalable playbooks and KPIs that enable continuous improvement and accountability across markets.
• Champion digital and data-driven approaches to identify performance gaps and drive measurable improvement.

Financial Oversight:

• Own the P&L performance of the audiology service line, including budget planning, forecasting, and cost management.
• Drive sustainable revenue growth through hearing aid conversion improvement, diagnostic utilization, and enhanced referral capture.
• Collaborate with Finance and Vendor Relations to improve margins, renegotiate vendor terms, and manage COGS effectively.

Team & Culture Leadership

• Recruit, develop, and retain a high-performing team of audiologists, technicians, and regional leaders.
• Build a culture of accountability, excellence, and growth aligned with Elevate’s core values.
• Implement consistent training, mentorship, and professional development frameworks for the audiology team

Stakeholder Collaboration:

• Partner with physician leaders to strengthen referral pathways and increase patient conversion.
• Collaborate with Operations, Marketing, and HR to align patient access, brand strategy, and workforce planning.
• Serve as the primary liaison for executive leadership, presenting performance results and strategic initiatives at board and leadership meetings.

Ideal Candidate Profile

• Proven success scaling audiology programs in multi-site healthcare environments.
• Success in creating and implementing standard clinical protocols.
• Experienced in hearing aid sales growth strategy and vendor partnerships.
• Demonstrated leadership in physician collaboration and operational transformation.

Supervisory Responsibility

This role has management responsibility for all Audiologists and Audiology Technicians throughout Elevate.

Work Environment and Physical Demands

• This job operates in a professional office setting. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.

Required Education and Experience

Required

• At least five (5) years of experience leading an Audiology Service Line

Preferred

• Master's Degree or Doctorate in Audiology (Au.D.) from an accredited university
• State licensure in audiology
• C.C.C. Audiology
• Experience in a multi-state healthcare organization or private-equity-backed platform.
• Demonstrated success in hearing aid business transformation, vendor negotiations, and physician collaboration.
• Strong data literacy and comfort with analytics dashboards, KPIs, and performance reporting.

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