Job Description

Beyond TalentEdge has a direct hire opportunity for a Systems Engineer. Our client is a human services agency serving communities across New York state.

The Systems Engineer role will analyze, design, and optimize enterprise-wide systems and processes to improve efficiency, scalability, and integration. Engage in cross-functional collaboration to align system solutions with business objectives, ensuring sustainable and data-driven improvements.

Responsibilities

• Design and optimize enterprise-wide systems and processes to improve operational efficiency and scalability.
• Develop system roadmaps and frameworks to align with business goals and ensure sustainability.
• Analyze and refine complex workflows, integrating Lean Six Sigma methodologies to enhance performance.
• Lead process reengineering efforts to eliminate inefficiencies and enhance system functionality.
• Ensure seamless integration of business systems (i.e. EHR, ERP, and existing operational platforms to support strategic objectives.
• Develop key performance indicators (KPIs) to measure system effectiveness and process improvements.
• Partner with Business Process Analysts (BPAs) to translate operational requirements into scalable system solutions.
• Partner with Data Analyst to determine key performance metrics, data trends, and analytical insights that drive process improvements and system optimizations.
• Facilitate cross-functional collaboration between operations, finance, IT, and leadership to align system strategies.
• Standardize documentation and governance models to support system-wide consistency and continuous improvement.
• Engage in change management efforts to ensure smooth implementation of system enhancements and upgrades.
• Reviews, updates and develops documentation including but not limited to requirements, process workflows, user stories, use cases, data mapping/validations, business rules, scripts, and procedures for future reference or use.

Qualifications

• Build strong relationships across teams and stakeholders.
• Exhibit empathy and active listening to foster collaboration and drive alignment.
• Work seamlessly with cross-functional teams to design, analyze, and optimize business systems.
• Facilitate workshops and discussions to gather diverse input and achieve consensus on system improvements .
• Clearly communicate complex system and process concepts in both written and verbal formats.
• Translate technical ideas into actionable insights for non-technical stakeholders.
• Analyze intricate processes, identify inefficiencies, and implement data-driven solutions.
• Apply process improvement methodologies such as Lean and Six Sigma to optimize workflows.
• Conduct requirements analysis and solution design to align systems with business objectives.
• Identify root causes of operational challenges and develop innovative solutions.
• Improve efficiency and streamline workflows using business process analysis and redesign.
• Adjust strategies and system designs to accommodate changing business needs.
• Make informed decisions in dynamic and evolving environments.
• Proficiency in Visio or similar software to create detailed process maps and workflow diagrams.
• Familiarity with Excel (advanced functions) and Power BI for data visualization
• Ability to design and monitor key performance indicators (KPIs) using advanced analytical methods.
• Expertise in creating clear and comprehensive documentation for technical workflows, including standard work.

Education

• Master of Science required in Mechanical, Industrial, or Systems Engineering, or Business
• Lean Six Sigma Black Belt certification from ASQ, IASSC, or an accredited university.

Experience (5-7 years minimum in one or more of the following):

• Lean Six Sigma Methodologies, including DMAIC, value stream mapping, and root cause analysis.
• Workflow Design and Optimization for business process efficiency.
• Implementation of business process mapping tools and process improvement strategies.

Salary:

$81,000 – 97,000

“Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

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