Job Description

Overview

We are seeking a Dynamics 365 Finance & Operations Administrator who will serve as the primary owner of the platform’s stability, configuration, and continuous improvement. In this role, you will manage the environment end-to-end—from security and user setup to integrations, data refreshes, deployments, reporting, and environment maintenance. You’ll work closely with business leaders, IT, and Microsoft/partners to ensure the application supports operational needs and drives process efficiency across Finance, Supply Chain, Inventory, and related functions.

What You’ll Do

Platform Administration

• Oversee daily health and performance of the D365 F&O environment.
• Apply, coordinate, and test updates, patches, and version upgrades.
• Configure and maintain core system settings (batch jobs, email/SMTP, printers—Zebra and DRA, RF scanner profiles, etc.).
• Manage roles, permissions, and user provisioning following security best practices.
• Maintain compliance with licensing, audit controls, internal IT policies, and documentation.

User Support & Operational Ownership

• Be the main point of contact for system-related questions and troubleshooting.
• Support onboarding activities, including warehouse worker setup and security assignments.
• Document processes, business workflows, and knowledge articles within DevOps.

System Configuration & Enhancements

• Configure workflows, alerts, automation rules, and data views.
• Support creation and deployment of reports, dashboards, Power BI connections, and SharePoint integration.
• Assist with light configuration/customization of forms, fields, and workspaces.

Integrations & Data / Environment Management

• Maintain integrations between D365 F&O and connected systems (EDI, CRM, Power Platform, 3rd-party apps).
• Ensure data integrity, backups, and recovery strategies are executed.
• Own the full lifecycle of data refreshes across non-production environments (Tier 1, Tier 2+).

Data Refresh & Deployment Responsibilities Include:

• Run environment refreshes using LCS (Prod → Tier 2+, point-in-time restores, etc.).
• Use SSMS to back up or restore databases.
• Unpack/export bacpac files, move databases between environments, and execute T-SQL update scripts.
• Deploy code and packages using Azure DevOps pipelines and LCS.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field—or equivalent experience.
• 3–5+ years of experience supporting and administering Dynamics 365 F&O (or AX).
• Strong hands-on knowledge of Finance and/or Supply Chain functional areas.
• Proficiency with:
• SQL (advanced querying/troubleshooting)
• Azure DevOps and Azure portal
• LCS (environment management, asset library, refreshes/deployments)
• EDI platforms (TrueCommerce or equivalent)

Preferred Skills

• Microsoft Dynamics certifications (F&O / Finance / SCM).
• Experience with scripting/automation (Power Automate or PowerShell).
• Familiarity with X++ concepts (not required to code but able to understand design impact).
• Strong understanding of integrations, APIs, and Power Platform components.

Who Thrives Here

• Problem-solvers who enjoy digging into issues to find root causes.
• Professionals who can collaborate well with business users—not just IT teams.
• Individuals who are comfortable multitasking in a dynamic, fast-moving environment.

Why This Role Matters

You will be the go-to expert ensuring the organization’s ERP environment stays reliable, secure, scalable, and continually optimized. Your work directly impacts day-to-day operations across Finance, Supply Chain, Procurement, and Inventory.

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