Job Description

The Operations Coordinator plays a key role in launching and maintaining Bandit Wellness’ Agoura Hills location. This individual will oversee the setup of the pre-sales area, assist with operational readiness, and ensure daily administrative functions are executed smoothly. The role requires a hands-on, organized, and adaptable professional comfortable working in a dynamic start-up environment.

Key Responsibilities:

Pre-Opening / Pre-Sales Setup

• Coordinate setup and organization of the pre-sales area including signage, promotional materials, displays, and member engagement space.
• Oversee inventory and supplies for pre-sales operations.
• Ensure the pre-sales area maintains Bandit’s elevated brand image—clean, professional, and welcoming.

Operations & Administration

• Support daily administrative functions such as scheduling, correspondence, document management, and vendor coordination.
• Help onboard new employees, ensuring proper documentation and training materials are complete.
• Coordinate maintenance, deliveries, and setup of wellness equipment prior to opening.

Ongoing Club Support (Post-Opening)

• Assist the General Manager with daily operational needs once the location opens.
• Oversee supply inventory, ordering, and restocking.
• Ensure a clean, organized, and efficient environment for members and staff.
• Provide administrative support for marketing events, promotions, and community outreach.
• Welcome guests warmly upon arrival and introduce them to Bandit Wellness services.
• Conduct demonstrations of wellness equipment and modalities, including:
• Massage chairs
• Gravity chairs
• Red light facials
• Compression sleeves
• Cryo facials

Qualifications:

• 2+ years of experience in operations, administration, or hospitality/wellness management.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and/or Google Workspace; CRM experience a plus.
• Ability to manage multiple priorities in a fast-paced, start-up environment.

Compensation & Benefits:

• Competitive hourly rate.
• Complimentary access to Bandit’s wellness services.
• Growth opportunities within an expanding brand.

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