Member Service Representative Job at Imagine Staffing Technology, An Imagine Company, Buffalo, NY

Y0xScTh2eXAzUHB5bWtKcFB0S1p3ZzVCU3c9PQ==
  • Imagine Staffing Technology, An Imagine Company
  • Buffalo, NY

Job Description

Nature & Scope: Positional Overview

Are you passionate about delivering exceptional customer service? Our client is seeking a dynamic and dedicated Member Service Representative to join their team! As a member of their customer service team, you'll have the opportunity to engage with their valued members, assist with inquiries, and ensure each interaction is positive and efficient. They offer a supportive work environment, opportunities for growth and development. If you thrive in a fast-paced, customer-centric role and are committed to making a difference for our members, we encourage you to apply!

Role & Responsibility: Tasks That Will Lead To Your Success

  • Greet and welcome members and visitors to the credit union in a courteous and professional manner. Provide prompt, efficient and accurate service to the members – both in person and remotely.
  • Respond to email or other electronic request submitted by members.
  • Respond to member request, problems and complains and/or direct them to the appropriate person for specific information and assistance.
  • Open new accounts and service existing accounts. Set up new account files and provide members with all necessary information to establish their membership.
  • Research accounts for discrepancies as required.
  • Assist members in balancing their accounts and with their proper completion of payroll deduction and/or direct deposit forms.
  • May be required to perform some duties of loan clerk which may include tracking of insurances, liens, etc.
  • Perform other duties as necessary or requested

Skills & Experience: Qualifications That Will Help You Thrive

  • High School Diploma or GED
  • Great communication skills
  • Understanding of all credit union products and services and the ability to present and explain those products to members.
  • Cash handling experience
  • Knowledge of endorsements and negotiable instruments
  • Previous teller experience a plus

Job Details:

Hire Type: Temp to Hire

Pay Range: $18/hour

Work Model: On-Site

Recruiter Contact: Karissa Lubberts klubberts@imaginestaffing.net

No C2C

Job Tags

Remote job,

Similar Jobs

Pacific Coast Companies Inc

Systems Administrator Job at Pacific Coast Companies Inc

 ...We're Hiring: Systems Administrator IT Operations & Cybersecurity Focus Location: Rancho Cordova, CA Type: Full-Time | IT Operations Focus Areas: Microsoft 365 | Vulnerability Management | Cybersecurity Are you ready to be part of a team thats raising the... 

Travel + Leisure Co.

Senior Analyst, Marketing Analytics Job at Travel + Leisure Co.

We Put the World on Vacation Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its...

Elios Talent

Outpatient Urology Physician Assistant / Nurse Practitioner (ACNP) Job at Elios Talent

 ...Physician Assistant / Nurse Practitioner (ACNP) Decatur, GA We are the top outpatient Urology group in the Atlanta area and we are seeking an APP to join our team. We are open to Nurse Practitioners (ACNP please) or a Physician Assistant. We are hiring... 

Globe Life AO

Customer Service Representative WFH | No Experience Required | Immediate Start | Most Responsive - Job at Globe Life AO

 ...provided High School Diploma or GED (college students & recent grads welcome) Strong communication...  ...tools Must be 18+ and authorized to work in the U.S. Motivated, reliable, and...  ... Entry-Level Remote Jobs Work From Home Hiring Now Sales & Benefits Advisor ... 

24 Seven Talent

Part Time Social Media Coordinator - Fashion Job at 24 Seven Talent

 ...marketing team in executing the brands digital and social media strategy. This role is ideal for someone who is passionate about fashion, social media, and content creation with a hands-on approach to capturing, editing, and publishing engaging visuals for Instagram...