Job Description

North Lawndale Employment Network is a comprehensive workforce development agency on Chicago’s West Side dedicated to advancing the economic outcomes of the community’s residents through innovative employment initiatives, including our social enterprises. In August 2021, North Lawndale Employment Network transitioned to a new campus which features a premier community café for residents and stakeholders.

North Lawndale Employment Network is seeking a Financial Equity Specialist for Financial Opportunity Center (FOC) who works under the direction of the Director of FOC to provide direction and support to individual work streams and collaborations through programmatic research, program and partner development, client and community training and coaching. Key skills and abilities for this role include training, coaching, facilitation, influencing, communication, analysis, empathy, problem solving, and high judgment with the ability to use data to make decisions.

Responsibilities include:

• Research, explore and create innovative financial literacy, training, and workshops based upon client and community needs.
• Coordinate and schedule events, quarterly community workshops, presentations, and one on one sessions, as needed.
• Support the establishment and cultivation of long-term partner engagement relationships with private entities, centers-of-influence and select community-based organizations.
• Coach/Train/Refer clients and the community to appropriate programs, agencies and/or resources.
• Works with clients to improve financial health overall (income increase, net worth increases, credit score improvement) and open new banking accounts; increase financial tech literacy.
• Coordinate activities related to financial workshops and community events.
• Partner with internal stakeholders, development, and workforce to ensure marketing and promotions for all financial programs.
• Attend all required trainings and meetings.
• Capture stories and successes of program participants.
• Work with Director of Workforce Innovation and Solutions, to monitor subcontracts for training and employment services with private, public, and non-profit employers and educational institutions throughout the service delivery area.
• Efficiently document the process and outcomes of service delivery for all participants, utilizing our client management system, Salesforce.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Human Service, Social Work, Financial Literacy, Digital Literacy, or 3 years work experience in a related field. Bachelor’s degree preferred.
• Previous program coordination, training and development, case management and/or coaching required.
• Passion for NLEN’s mission and goals.
• Comfortable working onsite in North Lawndale with NLEN’s target population.
• General Knowledge and understanding of the needs of a low-income working population.
• Experience working with clients with barrier to employment in the financial or credit counseling industry preferred.
• Familiarity with non-profit training or social service organizations is a plus.
• Professionalism and dependability.
• Excellent organizational skills
• Flexible Schedule and commitment to work two evenings monthly and two Saturdays monthly.

Benefits:

Comprehensive benefits package includes:

• Medical, vision, and dental plans
• Paid Time Off (PTO)
• Paid Holidays (many Federal Holidays)
• 401K participation, day one of employment
• Life Insurance

North Lawndale Employment Network is an Equal Opportunity Employer.

The salary for this position is $55,000-$58,000/ Annually.

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