Job Description

Title: EDI Operations Associate II

Location: Columbia, SC 29219 - ONSITE

Duration: 27+ Weeks CONTRACT TO HIRE role

Client: BCBS of SC

Pay Rate: $23.11 - $23.34/hour on W2.

Job description:

• Job Title: EDI Operations Associate II

Position Notes:

• Required Education: Associate Degree in Information Systems/Technology, Computer Science, or other job-related field. or 2 years of technical operations support experience or other applicable experience.
• Required Work Experience: 2 years of applicable EDI experience.
• Preferred Work Experience: 3 years-of applicable EDI experience.
• Onsite
• Contract to hire
• Call center – 8am-7pm – 8-hour workdays/rotating shifts or all late shifts

Responsibilities:

• Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts.
• 60% Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned. This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advice, inquiry/response for claims status/eligibility, enrollment, premium payment etc.), support of all current formats/transactions required by law/BCBSSC lines of business.
• 40% Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification.

Required Skills and Abilities:

• Good system research and analysis skills. Working knowledge of relevant EDI software and tools used by the company/contract. Good organizational, judgment, customer service, and both verbal and written communication skills. Good spelling, punctuation, and grammar skills. Basic math and computer skills. Ability to handle confidential or sensitive information with discretion.
• Required Software and Other Tools: Microsoft Office.
• Work Environment: Typical office environment.
• Required Education: Associate Degree in Information Systems/Technology, Computer Science, or other job-related field. or 2 years of technical operations support experience or other applicable experience.
• Required Work Experience: 2 years of applicable EDI experience.
• Preferred Work Experience: 3 years-of applicable EDI experience.

Pay Rate & Benefits:

• This is the pay range that Magnit reasonably expects to pay someone for this position is $23.11/hour - $23.34/hour on W2.
• Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

QUALIFICATION/ LICENSURE :

Work Authorization : US Citizen

Preferred years of experience : 1+ Years

Travel Required : No travel required

Shift timings: Not specified

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