Datacenter Technician Job at SISL Global, Kansas City, MO

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  • SISL Global
  • Kansas City, MO

Job Description

  1. Racking and Stacking of Network Switches
  2. Replace SSD and STP connector of Switches
  3. RJ 45 & RJ 11 connectors replacement
  4. Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently.
    • Diagnosing hardware and network problems followed by physical repairs
    • Troubleshooting events within internal Service Level Agreements (SLAs)
    • Performing root cause analysis of equipment failures
    • Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
    • Rack Decommission activities(systematic removal and retirement of IT equipment from server racks, ensuring data is securely erased and assets are properly disposed of or redeployed)
    • Perform regular server hardware repairs(drives, motherboards etc)
    • Carry out routine network, server hardware and OS related repairs
    • Perform server upgrades, rebuilds, scheduled works as required

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