Job Description

CSP is partnering with a well established commercial real estate firm in their search for a Property Manager to oversee a portfolio of retail properties in Maryland. This role is responsible for ensuring efficient operations, facility maintenance, lease compliance, financial oversight, and positive tenant relations, all while maximizing the value and performance of the properties.

Key Responsibilities:

Property Operations & Compliance

• Oversee day-to-day operations including tenant and contractor communications, security, and general maintenance.
• Conduct routine property inspections (minimum three visits per property monthly) and manage tenant move-ins/outs.
• Ensure lease compliance in coordination with the lease administration team, including monitoring critical dates and legal requirements.
• Ensure all properties comply with local, state, and federal laws.

Facilities Management

• Maintain common areas (e.g., parking lots, building exteriors) in clean and operational condition.
• Prepare and negotiate RFPs for repairs, maintenance, and capital projects; supervise third-party contractors.
• Enter and track work orders, ensuring timely resolution of maintenance issues.
• Respond promptly to facility emergencies (e.g., plumbing, power outages, fire).

Financial Oversight

• Prepare and finalize CAM (common area maintenance) and real estate tax reconciliations.
• Assist in developing and managing annual operating and capital budgets.
• Manage rent collections, tenant ledgers, and monthly reporting; approve payments and resolve discrepancies.
• Generate and analyze financial reports on a monthly, quarterly, and annual basis.

Tenant Relations

• Act as primary point of contact for tenant inquiries, complaints, and lease enforcement.
• Build positive relationships to support tenant retention and satisfaction.
• Oversee landlord work per lease terms and manage tenant buildouts and legal notices (defaults, evictions).

Administrative Duties

• Maintain property records and ensure adherence to operational procedures and contract specs.
• Coordinate with legal, accounting, insurance, and tax professionals as needed.
• Ensure quality control and data accuracy in collaboration with internal teams.
• Communicate effectively with upper management and external stakeholders.
• Continuously develop professional and technical skills; perform other tasks as assigned.

Qualifications:

• 3–5 years of multi-site property management experience; retail preferred.
• Bachelor’s degree required; CPM designation preferred.
• Strong skills in Microsoft Office (especially Excel) and Adobe Acrobat.
• Proven experience with budgeting, forecasting, CAM, and tax reconciliations.
• Working knowledge of basic accounting and property management software.
• Strong understanding of applicable property laws and regulations.
• Excellent organizational, communication, and customer service skills.
• Professional demeanor with strong time management and discretion.
• Reliable transportation required for travel to office and portfolio properties.
• Availability for 24-hour emergency calls.
• Must be physically able to perform inspections involving prolonged walking or standing.

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