Case Manager Job at Burnett Specialists Staffing | Recruiting, El Paso, TX

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  • Burnett Specialists Staffing | Recruiting
  • El Paso, TX

Job Description

Case Manager

Case Manager ? Personal Injury

Position Summary:

The Case Manager will oversee the full life cycle of personal injury cases, from client intake through completion of medical treatment. This role requires excellent organizational skills, client communication, and coordination with medical providers to ensure clients receive timely and appropriate treatment. The Case Manager serves as the primary point of contact for clients regarding treatment progress and assists attorneys and paralegals in case development.

Key Responsibilities:
  • Client Intake
  • Conduct detailed client intake interviews.
  • Gather accident details, medical history, and insurance information.
  • Open and organize new case files in the case management system.
  • Treatment Setup
  • Coordinate initial medical evaluations and treatment referrals
  • Schedule and confirm client appointments.
  • Ensure clients understand treatment plans and expectations.
  • Treatment Management
  • Track client progress and compliance with prescribed medical care.
  • Maintain ongoing communication with providers to obtain records, billing, and updates.
  • Address client concerns regarding treatment and provide status updates to attorneys.
  • Document all treatment updates in the case management system.
  • Case Support
  • Assist attorneys and paralegals by summarizing treatment histories.
  • Request, organize, and review medical records and bills.
  • Prepare treatment timelines, summaries, and charts for demand packages and litigation.

Qualifications:
  • Prior experience in personal injury law firm required. 2 YEARS
  • Strong knowledge of medical terminology and treatment processes common in personal injury cases.
  • Excellent organizational and multitasking skills.
  • Strong communication and client service skills.
  • Bilingual (English/Spanish) mandatory
  • Proficiency in case management software and Microsoft Office Suite.

$18/hr. to $22/hr. depending on experience.




Position could become full time with the firm.

Interested candidates please send resume in Word format Please reference job code 135404 when responding to this ad.

Job Tags

Full time, Work at office,

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