"Recent Call Center Representative and Bilingual is a must"
Note: It's an on site job role, Best suited candidates will be contacted to discuss further about the job role.
Job Details:
Job Title: Call Center Representative (Onsite, Bilingual)
Location: New York, NY, 10004
Duration: 3 Months (Contract Assignment)
Schedule: 11:00 AM-07:00 PM M-F (some Saturdays (8-4) as well)
Job Summary:
Customer Service Professional who handles incoming and/or outgoing calls. (Extensive)
Job Responsibilities:
-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
-Other assignment as necessary.
-Extensive phone experience and computer literate.
Skills:
-Recent Two (2) years of experience and Bilingual (Spanish or any).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
-Active listening providing full attention to callers to understand their concerns and needs .
-Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Education:
-High School Diploma or general education degree (GED).
EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
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