Call Center Representative Job at Dexian, Sioux Falls, SD

ZDdodjlQK2syUHR6a0VCck90Q2Z4Z2hD
  • Dexian
  • Sioux Falls, SD

Job Description

Job Description:

  • Support internal and external customers with inquiries and complaints regarding financial products and services.
  • Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online.
  • Perform complex administrative and customer support tasks
  • Review complaints for regulatory and non-regulatory flags and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards.
  • Respond independently to complaints escalated at the highest levels.
  • Interact with internal and external customers to resolve their issues.
  • Interact with the immediate escalations team to oversee day to day activities of the support Escalations Team.

Job Tags

Immediate start,

Similar Jobs

Elite Placement Group, Inc.

Personal Assistant Job at Elite Placement Group, Inc.

Bilingual (Spanish/English) Personal Assistant Beverly Hills Full-Time | In-Person | Fluent in Spanish Required We are seeking an experienced and highly organized Personal Assistant to support a high-net-worth entrepreneur at their Beverly Hills residence. This...

uShip

Data Engineer Job at uShip

 ...uShip, were a small, innovative tech team seeking a skilled Data Engineer to join our close-knit crew and play a pivotal role in shaping...  ...datasets to ensure data accuracy, consistency, and integrity. Level 3 support for on-call data issues related to data... 

Bowery Residents'​ Committee

Clinical Supervisor Job at Bowery Residents'​ Committee

 ...to date charts including psychiatric evaluations, narrative psychosocials, housing plans and applications, and other components of clinical chart. Responsible for evaluating clients for possible removal under the Mental Hygiene Law section 9.58. Participate in the... 

RETS Associates

Real Estate Financial Analyst Job at RETS Associates

 ...RETS Associates has been retained by a leading private equity real estate investment firm to recruit a Financial Analyst to support its portfolio of office, R&D, industrial, and life science assets. This role will be based at the firms Menlo Park, CA headquarters and... 

StoneTurn

Consultant - Forensic Technology (Lab) Job at StoneTurn

 ...multidisciplinary teams of industry leaders to provide unique expertise with forensics and investigations, risk and compliance, data and technology,...  .... In addition, you will apply financial, statistical, accounting and computer forensic knowledge in offering advice to both...